MOQ

1. For the first order, we have no limit for the quantity.

2. From the second order, the MOQ is 50pcs.

Payment Terms

T/T, Western Union, PayPal

1. Under T/T, there will be USD35.00 bank charge for each individual remittance.

2. Under PayPal, there will be 4% PayPal fee for each individual remittance.

3. We can put customers' orders down to production once we get the bank slip copy.

4. If order value less than 10,000USD, we should get 100% payment before production;

If order value more than 10,000USD, we accept 30% deposit before production and the balance should be paid off before delivery.

Lead Time

1. Sample order can be delivered from our factory in 3 working days.

2. General order can be delivered from our factory in 7 - 15 working days.

3. Big order can be delivered from our factory in 20-35 working days at most.

OEM / ODM Service

1. If the total order quantities are above 100pcs, we can silk-screen print customer’s logo on the products, and put customer’s model numbers in the labels, boxes.

2. We accept ODM projects, and welcome your enquiries!

Warranty Policy

We provide one-year warranty for CCTV Cameras and DVRs after the shipment date. Any product proves defective under normal usage, we will repair or replace it by free of charge.

1. If our customers could repair the products by themselves locally, we will supply necessary spare parts.

2. If the customers couldn't repair the products, the products will need to be sent back to us, and we repair and bear 50% freight charge. All of our products are 100% passed strictly quality inspection before delivery.

Technical Support

We have professional technical support team to support our customers, and if you have any question for the technology of our products, please email to us, and we will reply to you immediately.