FAQ

1. Q: Can I get some samples?
A: We are honored to offer you samples as the trial order for quality check.

2. Q: Do you have the products in stock?

A: mostly all bikes are to be produced according to your order including samples. But sometimes, there is a few stock in the warehouse, welcome to place order.

3. Q: What's the delivery time?

A: It usually takes about 25 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time.

4. Q: Can I mix different models in one container?

A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

5. Q: How does your factory do regarding quality control?
A: Quality is our core, we have quality inspector to check and strictly control every program from raw materials to cutting, bending, welding process to finished product testing to last packaging.

6. Q: What's your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.

7. Q: Will you deliver the right goods as ordered? How can I trust you?

A: Yes, we will. We are honest manufacturer. We built our own brand KXD, and we has been Alibaba's Gold supplier since 2010. If you check with Alibaba, you will see that we have never got any complaint from our customers.