How about the after service

1.We normally offer 1 year warranty for our products from delivery time.

2.We will offer some rate of spare parts with mass products according to different

products.

3.Within 1 year warranty time, we will offer extra free spare parts for broken

products under correct use. Spare parts will be sent by customer’s container or

express freight, and we will afford freight charge.

4.We can help to train customer’s after service colleague at our factory or come to

customer’s company for emergency events.

5.After 1 year warranty time, we will charge the spare parts at cost price. Freight

cost paid by customer.

6.Warranty time and other after service details can be adjusted by detailed order

terms reached by each other.

Q1: Is Hansun a real factory? Who is Innohut?

A: Yes, Hansun is a real factory located in Cixi city of Ningbo. Innohut is a sub-

company of Hansun handling export business.

Q2: Hansun is a young company, how can trust you?

A: Yes, we are a young factory started from 2012. In fact, our R&D engineers,

Production executives, QC managements, Sales teams have 5 to 10 years of

experience in the industry. Now Hansun is top brand in China’s healthcare

markets and its products are proudly shown in many countries all over the world,

especially in Korea and Japan, who are known as most professional and strict

customers on massage products.

Q3: How about the function of Hansun’s products?

A: Hansun has a strategic cooperation with Chinese Medicine Institute. Hansun’s

product will be strictly checked by the medical authorities from R&D stage to

make sure that the product will have a real effect on people’s health. We will also

consider different characters of different countries to make our products fit

different racial consumers by modifying the products’ hardware and software.

Q4: How about the quality of Hansun’s products?

A: All of Hansun’s products must pass strict technical checking and some period of

small market usage test before mass production. For mass production products,

we follow 100% QC checking policy to make sure that each piece of Hansun’s

products are under good situation.

Q5: What we can get more from Hansun?

A: Hansun is a leading brand in China’s market and has more than 80 core sales

agents. We can share our sales and training materials with our customer, from

shop decoration design, promotion methods, to TV shopping videos, and etc. We

are open and glad to have a deep communication with our partners.

Q6: May I be Hansun’s sole agent?

A: Hansun strictly follows the policy that one product for one customer in one

market. We will try our best to protect our customer’s interests. So our customer

can be rest assured that if they order Hansun’s product, Hansun will not sell the

same product in the same market. For sole agency, please contact the salesman

for detailed information.